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Ian, Store Manager Ian loves watching his fab plasma, cheering on West Ham and buying every CD ever made. He’s still up for it after 12 years and despite appearances, won’t eat your children. Ian is a sucker for detail which is one reason why the Romford store has always been one of the most consistent high performers in the company. A music fan his whole life Ian enthuses over recorded music and the equipment we listen to it on. By the way, he never had a role as the lead villain in Flash Gordon. Secret Identity – Voldemort.
 Steve, Deputy Manager At 17 years Steve is the Daddy of the shop! He loves to hug trees and knows everything about every piece of hi-fi made since 1066. Steve just loves to bend over backwards to help his customers, lucky he is double jointed his whole body over then. Ask him to touch his elbow with his little finger, its uncanny! He is a very very nice man. Secret Identity - Penfold
Bob, Senior Sales Assistant Uncle Bob loves to play in a hair metal band in his spare time. In 4 years at Richer Sounds he has learnt everything there is to know! Having previously sold musical instruments Bob very much cares about how music sounds. Come in and ask him about semi clefs and low end sub bass response, you too will be amazed! At 26 he is the baby of the shop, aw diddums. Secret Identity – Peter Kaye
Paul, Senior Sales Assistant Family man Paul just loves to grow his own Rhubarb on his allotment. Another happy hammer, Paul joined 2 years ago and has since sprouted an extra finger on his left hand! Although his eyebrows meet in the middle he is very handsome. He is a very quick learner and matched with a long standing enthusiasm for audio and TV equipment is more than ready and able to offer you great service. He is in lurve! With Jamie Cullum! Secret Identity – Tom Thumb !
Alan, Senior Sales Assistant The Rt. Rev. Alan is the saint of the team. When not helping in London’s soup kitchens or attending Church, Alan loves to follow Girls Aloud the length of the country, he also adores Take That! In his fourth year now his enthusiasm just grows and grows. He takes pride in knowing the ins and outs of new technology and is a walking one man jargon buster. So if you need something explaining Alan’s your man, even if you only need to know the difference between a Goodyear and a remold. Secret Identity – The Face Of Boe
Dave, Senior Sales Assistant “Dave “The Ginger Flash” Campbell simply loves to read up on Hi-Fi and TV’s when not playing on his Xbox360, PS3, Wii, PSP or DS (so not very often then). He is a master at Halo3, well others master him anyway! 5 years of service and having covered in most shops south of Manchester Dave is real face about the company. Favourite album of all time – Meatloaf ‘Bat Out Of Hell 3’. Secret Identity – Pogo Patterson
Mutley, Senior Sales Assistant When not trying to knock Penelope Pitstop out of the race and hog all the glory for himself, Mutley, now in his second year is still feverishly swotting up on anything audio/visual. His favourite hobby is trying to produce his own football team via the means of offspring. He is a genuine diamond geezer and would bend over backwards to help you, if only he could! Secret Identity – Pat Butcher
Mark, Junior Sales Assistant For many years Mark was our stockroom boy, now he’s our newest sales man. So clever is Mark that building an actual rocket to the moon is something he could(n’t) do! A part time bassist in an acoustic Spice Girls Emo style tribute band (favourite stage outfit – Union Jack Suit), Mark may well have invented Plasma TV’s if he hadn’t been busy completing the game ‘Donkey Kong’ between the ages of 9 and yesterday. Secret Identity – Chuck Norris
Amy, Stockroom Controller Now in her fourth year Amy has the stroppy teenager strut down to a tee. Her above average intelligence must come from her dad, who is coincidentally Ian, the branch manager. Despite this handicap Amy is a well rounded and sensible individual. She does a great job of keeping our stockrooms clean and tidy and all the other horrible jobs we don’t want to do like cleaning the toilets, in fact she loves it (she also loves Johnny Depp and Brian McFadden!!). Secret Identity – Hermoine Granger (this can cause problems at home).
Graham, Stockroom Controller The absolute newest person on board, handy Graham is a welcome addition to the team. It’s a well known true fact he built his own house. Being a Jethro Tull fan the fact he managed this standing on one leg whilst playing the flute makes it all the more impressive. He believes he could beat Lewis Hamilton in a race over any distance in any vehicle, and quite frankly who are we to say he couldn’t! Secret Identity – Jody Scheckter
 Khalid, Engineer Khalid has no ears, but this hasn’t hampered him in achieving excellence in the field of Audio/Visual repairs. He is an Arsenal fan but hey, no-ones perfect! (Ian did not write this…). 13 years with RS and still as enthusiastic as he was on day 426, can he fix it? Yes he can!! Secret Identity – Suda Trok
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We always try to mix great product knowledge with a friendly atmosphere and top customer service, so please come and visit us for a no pressure relaxed chat, a coffee or lolly and see if we can’t make your day!
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